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Nokia Introduces Service Management, Customer Care and Billing Solutions for Internet and Datacommunications
March 18, 1998
Nokia today at CeBIT announced its Datacommunications Customer Care and Billing System, a scaleable, integrated, full-featured business solution for Internet service providers and data network operators.
The Nokia Datacom CCB system offers a complete software solution that integrates customer care, billing and customer self-care while managing the underlying services by automating service provision and data collection.
Based on the proven technology of Solect Technology Group, this new system manages and invoices new revenue generating services like Voice over IP, VoD, iVPN, and new access technologies like ADSL and wireless. Solect's Internet Administration Framework (IAF) is currently being used in more than 50 installations around the world by telecom operators, Internet service providers and cable TV operators.
"Nokia is a leading provider of telecommunication products and services. By incorporating our IAF technology, Nokia will be able to provide its customers with a best-of-breed solution for Customer Care and Billing with Datacom CCB," said Kevin Kimsa, President and COO of Solect.
"Nokia has recognized the Internet and data networking trend and its implications to our customers, and co-operation with an experienced and competitive partner like Solect is the fastest way to achieve full customer satisfaction," says Mikael von Hertzen, Vice President, Service Integration, Nokia Telecommunications.
Headquartered in Toronto, Canada, Solect is the leading provider of infrastructure software solutions. Since its inception in 1993, Solect has developed significant expertise and provides an integrated business solution for Service Management, Customer Care and Billing. Solect has successfully developed strategic partnerships with leading technology companies, such as Sun Microsystems, Cisco Systems, Netscape, Bellcore's Soliant, Oracle, and Nokia.
Headquartered in Finland, Nokia is a broad-scope telecommunications company supplying mobile phones, mobile and fixed telecommunications networks, data communications solutions, multimedia terminals and PC monitors. With sales in 130 countries, net sales totaled FIM 52.6 billion ($9.8 billion) in 1997. Nokia employs more than 36,000 people worldwide.
Further information:
Communications Department,
Nokia Telecommunications
Tel. (Int.) + 358 9 5113 8193
Fax (Int.) + 358 9 5113 8199
Stefanie Nastou
Marketing Communications Manager
Solect Technology Group
Tel. +1 416 216 6644
Fax +1 416 363 1011
E- mail stefanie.nastou@solect.com
http://www.solect.com
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